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The Decision Factor offers insightful comments and observations on analytics—from views on new technology approaches and market dynamics to the latest industry trends driving demand for faster, smarter information analysis. This blog contains personal views, thoughts, and opinions from SAP employees, mentors, and friends working in the area of analytics. It’s not endorsed by SAP nor does it constitute an official communication of SAP.


Governance for Your Cloud Applications

In the Cloud

There are all types of applications available in the cloud today, including ones focused on customers, sourcing and suppliers, HR, business networks, analytics, and full business processing with ERP. So, where do governance and information programs fit within these cloud applications?

Ina Felsheim does a great job of talking about governance, including what it does for you and what happens if you don’t have governance. And if you follow her on Decision Factor …

The Need for Information Management

All organizations today create and use information—but are they organizations using it just to support a narrow aspect of their business operations or are they using information strategically? Grow the business? Gain market share? Improve organizational efficiencies? Better serve customers or constituents?

Optimizing how you use information and extending it to new areas increases its value. Mundane data or documents become weapons in gaining and sustaining competitive advantage when used in decision making and supporting critical processes. Information can even become a strategic weapon if an organization manages enterprise assets like capital. Treating information …

Data Governance: Top Three Reasons Why Workflow and Business Process Experts Should Get Involved


Recently at Sapphire, I attended several micro-forums and sessions on data governance and data migration. It was interesting to hear about data governance and how it’s so closely related to the key issues surrounding designing new business processes. The issues are similar to what workflow and business process experts face today.

Workflow and Business Process Design Challenges

When talking about workflow and process design, three main issues always come up:

Ownership. Who owns the process? Workflow is a business-focused process that technologists help implement. The workflow itself drives a business process that’s completely owned …