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The Decision Factor offers insightful comments and observations on analytics—from views on new technology approaches and market dynamics to the latest industry trends driving demand for faster, smarter information analysis. This blog contains personal views, thoughts, and opinions from SAP employees, mentors, and friends working in the area of analytics. It’s not endorsed by SAP nor does it constitute an official communication of SAP.

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3 Traits to Look for in Successful Mobile Technology Leaders

leader holds mobile device

Successful mobile technology leaders come with certain traits that may be overlooked. They understand the reality that even the best solutions—designed and implemented perfectly—are going to face challenges at some point.

When you look at mobile solutions, and all of the layers that make up the entire mobile user experience, you may find that technology is bound to break down or be misunderstood by some of its users (like any other technology). Identifying the right leadership with the right background is critical to building mobile solutions on the right foundation that will effectively manage these challenges and contribute to …

6 Key Traits of Successful Mobile BI Teams

team gathers around an iPad on a conference table

If mobile BI solutions are going to enable organizations to drive growth and profitability, technology or technical know how alone won’t be the only ingredient for success. It starts with leadership and our team’s talent and passion will be the determining factor.

There’s no simple blueprint for success given the resource constraints and competing priorities that mobile BI teams, like all IT teams, face. However, if you study successful mobile BI teams and how they make it happen, you‘ll quickly discover that they share many of the same traits. Here are six key ones.

1. They Seek Business Value …

5 Sure Ways to Improve Your Mobile BI Solutions

workers sit around a conference table

Although more and more organizations implement mobile business intelligence (BI) solutions, they can be intimidating to some businesses, particularly those who have challenges with their existing mobile BI solutions. The good news is that making mobile BI solutions a success doesn’t have to be agonizing.

There are several investments that can tremendously benefit any mobile BI engagement. These investments typically don’t require significant additional resources. And almost any team, regardless of their size or budget, can leverage them with a little discipline and a willingness to innovate.

Almost all mobile BI engagements use adoption as one of the key …

3 Reasons Why Exceptional User Support Is Key to Success with Mobile

smiling woman talks on mobile phone

As anyone who works with technology knows, the best solutions—even when designed and implemented perfectly—are prone to face challenges at some point. Mobile technology, by its nature, is bound to fail or be misunderstood by some of its users (like any other technology). And when this happens, the longevity of a mobile solution relies on a solid support infrastructure that is consistent and predictable.

First and foremost, we need to bring a mobile mindset when developing and executing our support strategy. Regardless of the size or the scope of the mobile engagement, …

5 Myths That Can Derail Your Mobile BI Initiative

mobile BI team sitting around a table

Just starting a mobile business intelligence (BI) initiative doesn’t guarantee its success. Success requires a disciplined approach that considers all facets of the mobile user experience.

Numerous businesses succeed in implementing a strong mobile BI strategy that enables them to drive growth and profitability, while others struggle or stumble with mobile BI. I keep running into several myths that make the planning and execution of mobile BI projects more confusing and complex than they need to be.

Watch out for these five mobile BI …

How Do You Measure the Success of Your Mobile BI Project?

Did you know that on average, only 10% of people in organizations use analytics today? This is quite a low amount and frankly, a bit scary that 90% of people are using gut feel—or experience at best—to make decisions. With mobile business intelligence, we have the opportunity to get instant information to many in the organization with an experience that’s right for all of them.

Mobilizing existing BI investments or building new content tailored for mobile users is now easy and cost-effective, so that BI is becoming more pervasive and essential for day-to-day jobs. If you already went and …

5 Ideas To Successfully Brand Your Mobile BI Initiative

mobile BI success team

When I bring up branding as part of mobile business intelligence (BI) discussions, I’m often met with that “deer caught in the headlights” look. I realize that branding is typically discussed in the context of marketing, but I also see it playing an important part in the design and execution of a mobile BI strategy. As with any technology project, in mobile BI we need to effectively manage communication of the mobile BI vision and strategy.

I consider brand management an important function of any …

3 Key Skills for Success with Mobile

happy coworkers gather around table

When integrating business and mobile technology, the best solutions—even when designed and implemented perfectly—are prone to face challenges at some point. Mobile, by its nature, is bound to fail or be misunderstood by some of its users (like any other technology). Identifying the right talent with the right background is critical to a mobile team’s success.

It goes without saying that subject matter expertise is required, whether we’re talking about technical skills with design and development roles, or business knowledge with less technical roles. However, when we think of talent for mobile teams …

Mobile BI Design Framework: Response Time

DFactor 4.24

When you design for business intelligence (BI) or mobile BI, the response time (sometimes also referred to as load time ) will always come into question. The concept of fast loading pages is nothing new. Plenty of material exists on the web that covers everything from designing web sites to developing apps.

Every so often I am presented with this question: What is an acceptable response time for a mobile BI asset? And my answer—“it depends”— generally causes confusion. This is often because the person asking the question is looking for …

Mobile BI Design Framework: Making the Case for Small

DFactor4.16

In mobile business intelligence (BI) design, the “case for small” stems from the need to effectively manage performance and response time for mobile experiences. The concept has nothing to do with smaller screens or device sizes. Instead, it deals with the delivery of the content onto those screens.

One of the common denominators of all mobile user experiences deals with what I call the “patience factor.” Mobile users tend to be less patient about performance and response time than PC users, since they’re on the go with less time to spare.

On …