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The Decision Factor offers insightful comments and observations on analytics—from views on new technology approaches and market dynamics to the latest industry trends driving demand for faster, smarter information analysis. This blog contains personal views, thoughts, and opinions from SAP employees, mentors, and friends working in the area of analytics. It’s not endorsed by SAP nor does it constitute an official communication of SAP.

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Mobile BI Design Framework: Making the Case for Small

DFactor4.16

In mobile business intelligence (BI) design, the “case for small” stems from the need to effectively manage performance and response time for mobile experiences. The concept has nothing to do with smaller screens or device sizes. Instead, it deals with the delivery of the content onto those screens.

One of the common denominators of all mobile user experiences deals with what I call the “patience factor.” Mobile users tend to be less patient about performance and response time than PC users, since they’re on the go with less time to spare.

On the other hand, the unmatched …

5 Signs of a Successful Mobile BI Initiative

DFactor 4.9.blog

When it comes to defining success for most technology projects with user rollouts, such as mobile business intelligence (BI), adoption is the key indicator of success. The degree to which users embrace the solution depends on a variety of factors. Some may be highly visible and easily measurable. Others may be less so and may require interpretation. Moreover, additional measurements such as cost reduction or productivity improvements contribute to the overall success criteria.

Here are five signs of a successful mobile BI initiative.

1. Executive Sponsor with a Mobile Passion

The success of a mobile BI journey …

4 Ways To Accelerate Mobile Innovation with Your Customers

4 Ways To Accelerate Mobile Innovation with Your Customers

I’m often asked the question, “How can we accelerate mobile innovation?” And my answer has always been the same—getting closer to your mobile customers is the only way!

When it comes to mobile innovation, your users (customers) will be the key to your success whether we’re talking about mobile app development, mobile web sites, enterprise mobility, or mobile business intelligence (BI). Moreover, it doesn’t matter if your customers are internal or external to your team or your organization.

“Innovation” means different things to different people. In its basic form, innovation is how we create new things, whether they’re …

What Makes a Great Mobile Impression

What Makes a Great Mobile Impression?

This past weekend, NFL fans around the globe watched the Super Bowl and, once again, the advertisements were at the forefront. They can be very influential in promoting a company’s brand and awareness. They’re sometimes compared to an elevator pitch because they require a design that’s compact, concise, and captivating with an execution that needs to be flawless and delivered in seconds and minutes.

I believe something similar occurs in mobile design and execution. Making a great “mobile impression” requires having the equally critical elements of precision and an engaging delivery. …

Mobile BI Design Framework: Consistency Principle

Mobile BI Design Framework: Consistency Principle

In mobile business intelligence(BI) design, the “consistency principle” is the most powerful tool to effectively deliver a mobile user experience. Developing components that are both consistent and repeatable greatly accelerates the “mobile learning curve,” leading to higher user adoption.

We apply the consistency principle at two levels:

The macro level occurs at-the-project or engagement level and covers all resources or artifacts that are used to deliver and support implementation of mobile assets (like user guides, communication, online stores, and support). The micro level deals with the design of each individual mobile BI asset (like …

Mobile BI Design Framework: Environment

Mobile BI Design Framework: Environment

Anyone who has designed or developed a new product knows that understanding the environment in which the product or solution will be used by its end users is extremely important.

The environment is where we can successfully connect audience and purpose not only to leverage the technology’s strengths but also to minimize its weaknesses within a supported infrastructure.

The “mobile BI design framework” promotes the idea that we need to go beyond just identifying the basic parts of our environment and instead taking a holistic view of the entire system in order to deliver …

10 Common Mobile BI Assumptions You Should Avoid

10 Common Mobile BI Assumptions You Should Avoid

If organizations are going to utilize mobile business intelligence (BI) to drive growth and profitability, they must take a holistic approach that leverages technology’s strengths and minimize its weaknesses within a supported infrastructure. Moreover, organizations must deliver the power of mobile BI through innovation and without disruption. Just as we know that mobile isn’t just about one or two sexy apps, the step to gain the ability to deliver reports on a mobile device alone doesn’t guarantee success with mobile BI.

Here are the ten most common mistaken assumptions people make with mobile BI projects.

1. …

Top 10 Signs Your Users Are Mobile Ready

Top Ten Signs Your Users Are Mobile Ready

Whether you’re planning a project for a mobile business app or developing a mobile business intelligence (BI) strategy, it’s critical to gauge your users’ overall mobile readiness. Even though sales of mobile devices continue to increase, some mobile users show chronic use of PC-era habits.

Yes, the mobile savvy Millennial Generation is taking the workforce by storm, but they don’t necessarily represent the largest portion of business users. Mobile-ready users, on the other hand, will display at least some of the following characteristics.

DISCLAIMER: All characters appearing in this blog post are fictitious. Any resemblance …

10 Mobile BI Strategy Questions: Talent Management

Ten Mobile BI Strategy Questions Talent Management

When I bring up talent management as part of a mobile business intelligence strategy, I’m often met with that “deer caught in the headlights” look. I realize that talent management is typically used in the context of human resources, but I also see it playing an important part in the development of a mobile BI strategy. As with any technology project, in mobile BI we need to effectively manage three basic resources: technology (hardware, software, network), processes (business or technical), and people. Of the three, I believe talent is the most important one that …

10 Mobile BI Strategy Questions: Design

Ten Mobile BI Strategy Questions: Design

When the term design is used in mobile business intelligence (BI), it often refers to the user interface (UI). However, when I consider the question of design in developing a mobile BI strategy, I go beyond what a report or dashboard looks like. As I wrote in a previous post, when designing a mobile BI solution we need to consider all facets of user interactions and take a holistic approach in dealing with all aspects of the user experience. Here are three areas of design to consider when developing a mobile BI strategy.