It should come as no surprise that the next mile of finance is upon us – changes are afoot in the world of budgeting and forecasting. Traditionally, this has entailed the finance organization accumulating information at a high level of aggregation from their business partners (sales, HR, marketing) and other cost and responsibility centers. This information feeds into budgeting, forecasting, and strategic planning models with most of the emphasis on revenues and expenses. But many of these models lack collaboration, clarity, and timeliness. In …
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Leave a comment Tags:  BPC, business planning, data, epm, finance, financial, IBP, integrated business planning, performance management Category: Performance Management
Sales, marketing, … Leave a comment Tags: analytics, big data, HR, HR analytics, human resources, workforce analytics Category: Analytics Strategy, Performance Management
Recently, I walked into a family owned coffee shop and ordered my latte. It was a very pleasant experience, but it was also atypical—the sweet lady took my order on an iPad and asked if she could enter in my e-mail address so they could send me a survey link and periodic e-mails. As a technology user and evangelist, I agreed without any hesitation. Intrigued by this experience, I wondered why this small coffee shop was adopting a mobile-based system … Leave a comment Tags: epm, finance, financial, financial services, mobile, mobility, performance management Category: Performance Management
Leave a comment Tags: big data, cost management, epm, manufacturing, performance management Category: Performance Management
Because of this experience, my colleagues often badger me for examples of customers successfully using certain software or seeking something particular. Both customers and individuals want the surety that comes from a reference story, so that if we’re spending money, ours or the company’s, we can be assured that what we plan to do has … Leave a comment Tags: CRM, mobile, mobility, performance management, public sector, suppliers Category: Performance Management
Top of the list last year was the need for IT to continue improving both the effectiveness and efficiency of business processes, keeping a lid on costs while simultaneously serving … Leave a comment Tags: CIO, epm, information technology, IT, McKinsey, performance management, strategy management Category: Performance Management
Why Do We Need Performance Information?The obvious answer is that it tells us whether or not we’re meeting our objectives. When we’re dealing with scorecards as oppose to dashboards (a topic in its own …
If IT is going to manage itself like a business, it needs to raise its game—not an easy task, given it’s probably the most complex business function: IT controls a myriad …
Leave a comment Tags: epm, key performance indicators, KPIs, Metrics, performance management Category: Performance Management
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There are many presentations and discussions about how analytics and “Big Data” can improve decision making—a simple Google search on the terms returns close to 8 million results. Organizations find their workforce analytics especially challenging as human resources (HR) departments attempt to grow beyond creating reports for the sake of reporting. When you think about it, on any given day, HR gets many questions about your workforce that data could address or improve. But which do you try to answer?
Manufacturing has changed dramatically over the last 50 years with the de-industrialization of the west and a significant shift in production towards countries such as China and India. These were once the world’s source of low-cost manufacturing capacity but are now rapidly evolving into the world’s best growth markets with McKinsey forecasting that they could account for nearly 70% of global demand for manufactured goods by 2025. (see “
I often have the pleasure to work with customers to understand the business impact of the software they’ve implemented, so that they can construct well-balanced case stories that their industry peers will relate to and understand.
Towards the end of the year, McKinsey releases its global survey on IT. In these surveys, they ask “executives across all functions, industries, and regions about their companies’ use of, expectations for, and spending on IT.” It’ll be interesting to see this year’s focus given how the big three new technology paradigms—mobility, cloud, and big data – are dominating IT mindshare.
Key performance indicators (KPIs) would seem, on the surface, one of the most straightforward topics to grasp. However the process of defining a meaningful set of KPIs is a lot harder than it might seem and one of the reasons companies are always on the lookout for pre-existing content they can apply to their business.
Demand and spending on IT have increased dramatically in the last 50 years—but the resources, skills, and methodologies that are needed so that IT can manage itself effectively and deliver more business value simply haven’t occurred. According to CIO Magazine’s “State of the CIO” survey, less than half of IT departments are perceived as a business partner or better.
Measures, metrics, key performance indicators (KPIs). Unsure about which term to use? You’re not alone; and in all likelihood, you hear these terms bandied around interchangeably. Try doing a Web search, and you’ll come up with a bunch of definitions that probably won’t clear up matters much. In the same way we misuse grammar, perhaps it doesn’t matter too much if we use these terms incorrectly, so long as we get our message across. I’m sure I’ve been guilty about misusing them in the past, but this is how I correctly …
In the last post, I shared some research showing there is still a gap to close with analytics in most organizations still being the domain of experts rather than a what the