Please select the best answer:
1. A flight attendant in a commercial airliner notices smoke coming from the stove in the rear galley. He is trained to:
a. Immediately contact the pilot and report a “material weakness” in the smoke detection system.
b. Immediately contact the pilot and report smoke coming from the stove in the galley.
2. You are awoken in your home in the middle of the night by the sound of intruders. You should:
a. Immediately call the police and report a “key risk indicator.”
b. Immediately …
I joined a consulting firm just as I came out of the private sector where I was the customer of technology. In my new role, I found myself on the opposite side of the intersection of business and technology where I was looked to as the expert. I realized quickly that I had to be agile and innovative instead of demanding a solution to problems that were both challenging and complex.
I see many parallels between my challenges then and mobile ambitions of many young design teams these days. Whether we are talking about mobile app development, …
Remember the financial meltdown? Experts still can’t decide if we’re on the road to recovery…how long that road may be…or even if there is a road. As a nation, though, we did agree to more oversight over corporate financials. Enter the Dodd-Frank legislation, passed in July 2010.
A recent USA Today article shows that after three years, there’s still much work to be done to not only establish the regulations related to the legislation, but actually implement compliance to the regulation. As of September 3, 2013, only 40% of the required 398 rules had even been finalized. …
In mobile business intelligence (BI) design, the use of colors plays an important role because colors are some of the easier components to incorporate into our mobile assets. However, this ease of use often leads to misuse and, subsequently, ineffective design of our mobile solutions.
I often find that the oversight happens not because we lack the knowledge or technical capability, but because we make the wrong assumptions. I always argue: simple is beautiful if we want our design to resonate with our customers (users). And as I discussed in my last blog of …
A Better Way to Classify Risks
There’s nothing new about classifying risks by category – strategic risk, operational risk, and so on. But I’m suggesting the strategy for managing risks is dramatically different for each section of the quadrant. And we make mistakes when we use a response strategy that doesn’t match the risk type.
In my previous blogs, I illustrated the GRC Strategy Quadrant, which classifies risks based on the risk “appetite” of the business and the perceived risk level, and I explained Type A, Type B and Type C Risks …
In mobile business intelligence (BI) design, two elements are always in play. I refer to them as “utility” (not to be confused with utility in economics) and “impact.” At the micro level, they influence directly how we develop our mobile assets (reports, dashboards) in order to effectively deliver actionable insight through the mobile user interface and experience. At the macro level, they influence how we design and execute our mobile BI strategy.
Utility Is About Efficiency
Mobile BI is about faster, better-informed decision making through the use of mobile platforms. In this …
Why is the future so difficult to predict? It is easy enough to jot down a few paragraphs on a given future topic, say the future of the retail industry and the impact that big data will have on it, but it is very difficult to have any assurance that those projections will map to anything that actually happens. Part of the problem is that we tend to see the future as an exaggerated version of the present rather than a world in which fundamental changes have occurred.
There is an old story in futurist circles, probably apocryphal, about a …
It’s the start of the year, and organizations around the world are holding kickoff meetings in order to explain new incentive systems to their employees.
These plans are typically the result of many months of painful negotiations, as corporate stakeholders debate the perfect set of incentives to support the organization’s strategy.
But every system of incentives inevitably opens up the possibility of dysfunctional behavior. Not necessarily because employees are corrupt, but because they feel pressured to “meet the numbers” – and because daring to question the value of corporate KPIs is actively discouraged.
Time and again I hear that risk management is seen as something that is required by the regulators, perhaps by the board or top management, but is not seen as something that helps individual managers succeed.
Time and again I hear that boards are not receiving the information they need to know whether the risks to the organization’s strategies are managed appropriately.
Time and again I hear of organizations that are satisfied (i.e., complacent) with the periodic management of a list of significant risks — as if risks are somehow less dynamic than the business environment.
Time and again I …
This past weekend, NFL fans around the globe watched the Super Bowl and, once again, the advertisements were at the forefront. They can be very influential in promoting a company’s brand and awareness. They’re sometimes compared to an elevator pitch because they require a design that’s compact, concise, and captivating with an execution that needs to be flawless and delivered in seconds and minutes.
I believe something similar occurs in mobile design and execution. Making a great “mobile impression” requires having the equally critical elements of precision and an engaging delivery. …