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The Decision Factor offers insightful comments and observations on analytics—from views on new technology approaches and market dynamics to the latest industry trends driving demand for faster, smarter information analysis. This blog contains personal views, thoughts, and opinions from SAP employees, mentors, and friends working in the area of analytics. It’s not endorsed by SAP nor does it constitute an official communication of SAP.

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Why Facebook Beats Google+ as a Model for Enterprise Collaboration

In October of last year, when Google+ was still only a few months old, a member of the nascent social network posted a long rant that received lots of media attention. He meant to share his post only with coworkers, but it went public instead – causing more than a little embarrassment for his company. Who was this person? A Google engineer, of all people.

Beyond the post’s content, the incident was curious in a broader way. It highlighted how contextual ambiguity can introduce risk into the everyday …
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