Connect with Us

About Us

The Decision Factor offers insightful comments and observations on analytics—from views on new technology approaches and market dynamics to the latest industry trends driving demand for faster, smarter information analysis. This blog contains personal views, thoughts, and opinions from SAP employees, mentors, and friends working in the area of analytics. It’s not endorsed by SAP nor does it constitute an official communication of SAP.

Archives

Ten Mobile BI Strategy Questions: Enterprise Mobility

 Ten Mobile BI Strategy Questions: Enterprise MobilityIs your mobile business intelligence (BI) strategy aligned with your organization’s enterprise mobility strategy? If you’re not sure what this means, you’re in big trouble. In its simplest form, enterprise mobility can be considered a framework to maximize the use of mobile devices, wireless networks, and all other related services in order to drive growth and profitability. However, it goes beyond just the mobile devices or the software that runs on them to include people and processes.

It goes without saying that enterprise …
Read the rest of this entry

Ten Mobile BI Strategy Questions: Security

Ten Mobile BI Strategy Questions: SecurityDo you have all three layers of mobile BI security covered: device, app, and data? All of the convenience and benefits of mobile devices provide a particular security risk, complicating matters for the technology managers. When we think about the three layers of security in mobile BI, each layer plays an equally important role. Moreover, each layer represents a specific component of a user’s access profile. Therefore, it’s vital not only to understand how each layer completes the security picture, but also to make sure they work …
Read the rest of this entry

Ten Mobile BI Strategy Questions: Executive Sponsorship

Ten Mobile BI Strategy Questions: Executive SponsorshipOf the ten mobile business intelligence (BI) questions I outlined in my last post, “Do we have an executive sponsor?” is the most important one because the success of a mobile BI journey depends on it more than any other. While the role of an executive sponsor is critical in all tech projects, several aspects of mobile BI technology make it easy for executive management to be involved closely and play a unique role. Moreover, although the CIO or the CTO plays …
Read the rest of this entry

Three Strategies To Get Started With Mobile Business Intelligence (BI)

Three_Strategies_to_Get_Started_with_mobile_BIIn my post “Mobile BI” Doesn’t Mean “Mobile-Enabled Reports” I highlighted two main areas that affect how organizations can go about realizing the benefits of mobile BI: enterprise mobility and BI maturity. Today I want to focus on the latter and outline high-level strategies that require different avenues of focus, time, and resources.

Before an organization can execute these high-level strategies, it must have the following:

An existing BI framework that can be leveraged Current technology (hardware and software) used for …
Read the rest of this entry

“Mobile BI” Doesn’t Mean “Mobile-Enabled Reports”

Mobile BI Doesn’t Mean Mobile-Enabled ReportsIn my post “What Is Mobile BI?”, I discussed the definition of mobile business intelligence (BI) as well as its importance and relevance in today’s business climate. However, if mobile BI is going to enable organizations to drive growth and profitability, it requires, as with any other technology initiative, an integrated strategy. Moreover, organizations must deliver the power of mobile BI through innovation and without disruption.

Just as we know that mobile isn’t just about one or two sexy apps, the step to …
Read the rest of this entry

What Is Mobile Business Intelligence?

What Is Mobile Business Intelligence?You might have heard this statistic by now: more people own a cell phone than a toothbrush. In a Forbes post, Maribel Lopez lists a number of recent statistics about mobility. “While we could debate the numbers, the trend is clear,” she writes. ”The pace of mobile adoption across devices and applications is accelerating.”

Mobility is no longer a nice-to-have option. Instead, it’s become a must for many businesses. Many surveys support this view. According to the Accenture CIO Mobility Survey 2013, …
Read the rest of this entry

Are You Ready for the “Real-Time” Customer?

Are You Ready for the “Real-Time” Customer?Mobile phones allow us to always stay connected and deal with just about everything on the fly — we text friends to find them and meet up, for example, and use mobile phone apps on the way out the door to check traffic and transit schedules, make restaurant reservations, and buy movie tickets. However, many interactions still aren’t as “real-time” or as “smart” as most consumers want them to be.

Real-Time Room for Improvement in Old School Service

Recently, I was downtown on a weekend trying …
Read the rest of this entry

What Is Business Intelligence?

What Is Business Intelligence?Early in my career, I was encouraged to always ask even the simplest and most obvious questions, including questions about well-known topics that were assumed to be understood by everyone. With that in mind, let’s answer the question, “What is business intelligence (BI)?”

As you read this post, you probably fall into one of these three categories:

You know exactly what BI is because you eat, sleep, and breathe it every day. BI is in your business DNA. The term means nothing more than the …
Read the rest of this entry

Are You Ready to Mobilize Your Finance Organization?

Are You Ready to Mobilize Your Finance Organization?

Recently, I walked into a family owned coffee shop and ordered my latte. It was a very pleasant experience, but it was also atypical—the sweet lady took my order on an iPad and asked if she could enter in my e-mail address so they could send me a survey link and periodic e-mails. As a technology user and evangelist, I agreed without any hesitation.

Intrigued by this experience, I wondered why this small coffee shop was adopting a mobile-based system …
Read the rest of this entry

Are You Using the Technologies of 2010 to Run the Business of 2013 and Beyond?

Are you using the technologies of 2010 to run the business of 2013 and beyond?Are you still using the same personal mobile phone and tablet in your personal life as you did just 3 years ago? Most are quick to adopt new technology and all its capabilities, such as the iPhone 4 or 5, iPad with Retina Display or the Samsung Galaxy. 

But I am going to guess that most of you are using the same technology as you used in 2010 (if not much older) in your work life – whether …
Read the rest of this entry