About UsThe Decision Factor offers insightful comments and observations on analytics—from views on new technology approaches and market dynamics to the latest industry trends driving demand for faster, smarter information analysis. This blog contains personal views, thoughts, and opinions from SAP employees, mentors, and friends working in the area of analytics. It’s not endorsed by SAP nor does it constitute an official communication of SAP.
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Posted by: Malcolm Faulkner June 18, 2013 Any new endeavor takes time to master. Realistically, it takes at least three attempts to acquire the requisite experience needed to get it right. This is certainly true of IT projects (at least in my humble opinion). Not surprisingly, wise practitioners seek other experience and best practices to accelerate the learning curve and cut down on mistakes. A lot has been written about scorecarding projects, which on the surface, may seem fairly simple—after all, you‘re just reporting on performance indicators. Unfortunately, they aren’t that …
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Posted by: Malcolm Faulkner June 11, 2013 Debate will rage as to the longevity of the current low-growth, high-unemployment economic volatility and whether it’s really a “new normal,” or even if it’s really all that new. In fact, there’s nothing new at all about financial turmoil, and it’s been happening for centuries (see, “This Time is Different” from the Princeton University Press). What is likely is that there will be less time between these ups and downs—volatility will be the more normal.
Sustainability and technology are two …
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Posted by: Malcolm Faulkner June 4, 2013 When we’re immersed in an area of expertise, it’s all too common to assume everyone knows what the acronyms mean—ERP, CRM, or EPM for example. BI (Business Intelligence) is another one. So I was intrigued by a colleague’s recent blog, What Is Business Intelligence, that provides a variety of definitions for this commonplace term.
Often, it’s good to take a step back and ask ourselves how we define the acronyms that categorize our field of specialty. Quite a few people visited our EPM booths at SAPPHIRE …
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Posted by: Pras Chatterjee May 28, 2013 In my last blog, Integrated Business Planning— the Inevitable Journey for Finance, I discussed the many challenges that are driving companies to pursue Integrated Business Planning (IBP). Today, I want to discuss the solutions that IBP offers, and how you can get started with IBP within your organization.
IBP Offers Solutions to Business Planning Challenges
Business planning challenges are driving companies to start pursuing IBP. Some of the ways that companies can use IBP to address these challenges are:
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Posted by: Pras Chatterjee May 14, 2013 It should come as no surprise that the next mile of finance is upon us – changes are afoot in the world of budgeting and forecasting. Traditionally, this has entailed the finance organization accumulating information at a high level of aggregation from their business partners (sales, HR, marketing) and other cost and responsibility centers. This information feeds into budgeting, forecasting, and strategic planning models with most of the emphasis on revenues and expenses. But many of these models lack collaboration, clarity, and timeliness. In …
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Posted by: Karuna Mukherjea March 21, 2013 
Recently, I walked into a family owned coffee shop and ordered my latte. It was a very pleasant experience, but it was also atypical—the sweet lady took my order on an iPad and asked if she could enter in my e-mail address so they could send me a survey link and periodic e-mails. As a technology user and evangelist, I agreed without any hesitation.
Intrigued by this experience, I wondered why this small coffee shop was adopting a mobile-based system …
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Posted by: Richard Barrett March 12, 2013 Manufacturing has changed dramatically over the last 50 years with the de-industrialization of the west and a significant shift in production towards countries such as China and India. These were once the world’s source of low-cost manufacturing capacity but are now rapidly evolving into the world’s best growth markets with McKinsey forecasting that they could account for nearly 70% of global demand for manufactured goods by 2025. (see “The $30 Trillion Decathlon”). If western brands are going to …
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Posted by: Chris Grundy December 27, 2012 I often have the pleasure to work with customers to understand the business impact of the software they’ve implemented, so that they can construct well-balanced case stories that their industry peers will relate to and understand.
Because of this experience, my colleagues often badger me for examples of customers successfully using certain software or seeking something particular. Both customers and individuals want the surety that comes from a reference story, so that if we’re spending money, ours or the company’s, we can be assured that what we plan to do has …
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Posted by: Malcolm Faulkner October 10, 2012 Towards the end of the year, McKinsey releases its global survey on IT. In these surveys, they ask “executives across all functions, industries, and regions about their companies’ use of, expectations for, and spending on IT.” It’ll be interesting to see this year’s focus given how the big three new technology paradigms—mobility, cloud, and big data – are dominating IT mindshare.
Top of the list last year was the need for IT to continue improving both the effectiveness and efficiency of business processes, keeping a lid on costs while simultaneously serving …
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Posted by: Malcolm Faulkner October 2, 2012 Key performance indicators (KPIs) would seem, on the surface, one of the most straightforward topics to grasp. However the process of defining a meaningful set of KPIs is a lot harder than it might seem and one of the reasons companies are always on the lookout for pre-existing content they can apply to their business.
Why Do We Need Performance Information?
The obvious answer is that it tells us whether or not we’re meeting our objectives. When we’re dealing with scorecards as oppose to dashboards (a topic in its own …
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